There are two general types of problems you run into in chip manufacturing. The chipset made it through all of these tests just fine. These are the same tests that all Intel chipsets must go through, testing things like functionality, reliability and behavior at various conditions (high temps, load temps, high voltage, low voltage, etc.). The chipset passed all of its internal qualification tests as well as all of the OEM qualification tests. Intel has been testing its 6-series chipset for months now. The recall will reduce Intel's revenue by around $300 million and cost around $700 million to completely repair and replace affected systems. Intel will begin shipping the fixed version of the chipset in late February. In speaking with motherboard manufacturers it seems they are as surprised by this as I am. Intel hasn't posted any instructions on how the recall will be handled other than to contact Intel via its support page or contact the manufacturer of your hardware directly. The fix requires new hardware, which means you will have to exchange your motherboard for a new one. Intel states that "In some cases, the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives.". Intel just announced that it has identified a bug in the 6-series chipset, specifically in its SATA controller. Today, things just got even more disappointing. Intel also failed to deliver a chipset that can support SNB's processor graphics as well as overclocking. Although the 6-series chipset finally brought native 6Gbps SATA to Intel platforms it failed to fix issues with 23.976 fps video playback. In our Sandy Bridge review I pointed out that Intel was unfortunately very conservative in one area of the platform: its chipset. Update: We have more information on the source of the bug.
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